General Terms and Conditions
1. General Provisions
1.1 These General Terms and Conditions ("GTC") govern the rights and obligations of the contracting parties arising from the provision of mobile application development, web solutions, UX/UI design, and related digital services (hereinafter "Services") by sole trader Nikolas Ballek – BALLEK (hereinafter "Provider") to clients (hereinafter "Client").
1.2 The contractual relationship is established upon mutual signing of a service agreement or upon the Client's written acceptance of a quotation.
1.3 Deviating provisions in the service agreement or accepted quotation take precedence over these GTC.
2. Scope of Services
2.1 The Provider undertakes to deliver to the Client a work product (mobile application, website, UX/UI design, or other digital service) in the scope and according to the specification agreed in the contract or quotation.
2.2 The scope, technology, and requirements for the deliverable are defined in the project specification, which forms an annex to the contract or is part of the accepted quotation.
2.3 Any changes or extensions to the scope of work ("scope changes") are subject to a separate quotation and may affect delivery timelines.
3. Pricing and Payment Terms
3.1 Payment schedule: Payments are structured across the following milestones:
| Milestone | Share of total price |
|---|---|
| Deposit upon signing the contract | 30% |
| Delivery of MVP (minimum viable product) | 30% |
| First round of revisions | 20% |
| Final delivery of the work | 20% |
3.2 Invoices are due within 14 days from the date of issue.
3.3 In the event of late payment, the Provider is entitled to (a) suspend further work on the project and (b) charge statutory interest on late payment under applicable Slovak law.
3.4 Prices are stated exclusive of VAT unless otherwise agreed. The Provider is a VAT payer (VAT ID: SK1126923446). For foreign businesses with a valid VAT ID, the reverse charge mechanism applies.
3.5 Payments are made by bank transfer based on issued invoices. Bank details are stated on each invoice.
4. Timelines and Delivery
4.1 Indicative delivery timelines are stated in the contract or quotation. Binding timelines may be agreed in writing as amendments to the contract.
4.2 Timelines are automatically extended by the period of delay in the event of:
- delay by the Client in providing materials, access credentials, or feedback by more than 5 business days,
- scope change requests,
- force majeure — circumstances beyond the control of the contracting parties (e.g. outages of external APIs, natural disasters).
4.3 The work is deemed delivered upon sending a completion notice to the Client's email address. The Client has 7 business days to raise material objections. After this period without material objections, the work is deemed accepted.
5. Intellectual Property Rights
5.1 All economic copyright to the deliverable is assigned to the Client in full upon receipt of the total contract price.
5.2 Until full payment is received, all rights to the deliverable remain with the Provider. The Client is not entitled to publish, sell, license, or otherwise deal with the deliverable without the Provider's prior written consent.
5.3 The Provider reserves the right to feature the completed project in its portfolio and references, unless the Client raises a written objection within 14 days of final delivery.
5.4 All open-source libraries and third-party components used in the deliverable are subject to their respective open-source licences (e.g. MIT, Apache 2.0). A list of all used libraries and their licences will be delivered to the Client together with the final deliverable.
6. Warranties and Liability
6.1 The Provider provides a 60-day warranty period from the date of acceptance for free correction of defects that appear after delivery and are not caused by modifications made by the Client or a third party.
6.2 The following do not constitute defects:
- incompatibility with devices or systems not included in the project specification,
- faults caused by modifications to the source code by the Client, its employees, or third parties,
- changes in the operating system, platform (iOS/Android), or third-party API made after delivery of the work.
6.3 The Provider's total liability for damages is limited to the total contract price. The Provider is not liable for indirect damages, lost profits, or damages caused by outages of third-party services.
7. Cancellation
7.1 The Client may withdraw from the contract by written notice delivered to the Provider. In such case:
- The deposit paid upon signing the contract is forfeited to the Provider as a lump-sum compensation for costs incurred and lost revenue.
- For work performed beyond the paid deposit, the Provider will issue an invoice based on actual time spent and expenses incurred.
7.2 The Provider may withdraw from the contract with immediate effect if:
- The Client is more than 30 days overdue on payment and has not remedied the situation after a written notice with an additional 10-day cure period, or
- The Client requires performance contrary to applicable Slovak or EU law, or to generally accepted ethical standards.
8. Confidentiality
8.1 Both parties undertake to maintain confidentiality of all confidential information (trade secrets, source code, business plans, personal data) obtained in connection with the contractual cooperation, both during and after the term of the contract, without time limitation.
8.2 Information is not considered confidential if it (a) is demonstrably publicly available without fault of the receiving party, or (b) is required to be disclosed by law or court order.
9. Governing Law and Dispute Resolution
9.1 These GTC and the contractual relationship are governed by the laws of the Slovak Republic, in particular Act No. 513/1991 Coll. (Commercial Code), as amended.
9.2 The competent court for dispute resolution is the subject-matter and locally competent court in the Slovak Republic.
9.3 Before filing a lawsuit, the contracting parties undertake to attempt to resolve the dispute amicably within 30 days of written notification of the dispute.
10. Final Provisions
10.1 These GTC enter into force and effect on 10 May 2026.
10.2 The Provider is entitled to unilaterally amend these GTC. Clients will be notified of changes via the website ballek.sk. Amendments do not apply to contracts concluded before the date the amendment takes effect.
10.3 If any provision of these GTC is invalid or unenforceable, the remaining provisions shall remain in full force and effect.
10.4 Communication between the parties shall take place in Slovak or English by email, or via agreed project management tools (Slack, Notion, etc.).